Haul Brigade LLC (“Haul Brigade,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website and services, how we use it, and the choices you have. By using our website or requesting a quote, you agree to the practices described here.
Information We Collect
When you contact us or request a free quote, we may collect information you provide directly, including your name, phone number, email address, service address or ZIP code, the type of service you need, and any details you share about your job. When you visit our website, we may also automatically collect standard technical information such as your IP address, browser type, device information, and pages viewed, through cookies and similar technologies.
How We Use Your Information
We use the information you provide to respond to your inquiry, schedule and provide services, prepare estimates, process payments, communicate with you about your job, and—where you have not opted out—send occasional updates or promotions. We use technical and usage information to operate, secure, and improve our website and to understand how visitors use it.
How We Share Information
We do not sell your personal information. We may share it with service providers who help us operate our business (for example, scheduling software, payment processors, and our website or form provider), with our affiliated cleaning company
Maid Brigade of Maryland when you request a combined or referred service, and when required by law or to protect our rights, property, or safety.
Cookies & Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to measure traffic and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.
Data Retention & Security
We retain personal information only as long as needed to provide services, meet legal and accounting obligations, and resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.
Your Choices
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time, by contacting us using the details below. We will respond consistent with applicable Maryland and U.S. law.
Children's Privacy
Our services are directed to adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. The “last updated” date above reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
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